Our quality policy
It is our aim to be a quality organisation in every respect.
We are committed to fulfil customer expectations and to ensure our competitiveness by continuously improving our products and processes, earning mutual respect and confidence.
Quality is built into our deliverables, our internal operations and into our interactions with the environment.
Our employees are encouraged by coaching and training to be actively involved in our processes to reach the goals of KEYMILE.
Quality in our daily work ensures that our performance is up to standard and adequate for the recipient. We strive to "get it right the first time".
KEYMILE is managed within one comprehensive management system covering all its legal and functional units. Based on this management system KEYMILE is certified according to "ISO9001". Additionally, our product families MileGate and UMUX are certified according to "TL9000".
Quality objectives are defined, audited, reviewed and followed up on a permanent base.
See more about our quality policy and our management system in our management handbook (attached file).