DZS-KEYMILE – services for your success
Designing, implementing and operating telecommunication networks are complex processes. Users expect stable communication services around the clock at moderate cost. To ensure this DZS-KEYMILE provides its customers with comprehensive services throughout the complete life cycle of a network – from the design via the implementation to ensuring a smooth operation.
To safeguard productivity, competitiveness and customer satisfaction, network operators must be able to rely on dependable and high quality systems. DZS-KEYMILE provides this reliability – and in addition, comprehensive support and customised service products.
Solution specialists are available as direct contacts for each area of the service portfolio. This way DZS-KEYMILE ensures the highest quality and focus on the customer, from the service design to the service itself.
Benefits of the DZS-KEYMILE services
- Flexible and customised service
- Direct and face-to-face communication
- Worldwide availability around the clock
- High availability of network infrastructures
- Long-term investment protection
- Professional service management
- Highest service quality in accordance with ISO 9001 and ISO 14001
DZS Service Cloud
The DZS Service Cloud offers quick and effcient access to up-to-date information:
- Support Case Process (Tool for support requests)
- News (up-to-date information about our systems)
- Customer documentation incl. option to order it on CD