KEYMILE – services for your success

Designing, implementing and operating telecommunication networks are complex processes. Users expect stable communication services around the clock at moderate cost. To ensure this KEYMILE provides its customers with comprehensive services throughout the complete life cycle of a network – from the design via the implementation to ensuring a smooth operation.

To safeguard productivity, competitiveness and customer satisfaction, network operators must be able to rely on dependable and high quality systems. KEYMILE provides this reliability – and in addition, comprehensive support and customised service products.

 

 

Service management

Solution specialists are available as direct contacts for each area of the service portfolio. This way KEYMILE ensures the highest quality and focus on the customer, from the service design to the service itself.

 

KEYMILE Extranet

The KEYMILE Extranet offers quick and effcient access to up-to-date information:

  •     CSR Ticketing (Tool for support requests)
  •     Extranet News (up-to-date information about our systems)
  •     Customer documentation incl. option to order it on CD
  •     Downloads

Link to the KEYMILE Extranet

 

Benefits of the KEYMILE services

  • High availability of network infrastructures
  • IT security due to continous software maintenance
  • Long-term investment protection
  • Flexible and customised service
  • Direct and face-to-face communication
  • Worldwide availability around the clock
  • Professional service management with ITIL certified specialists
  • Highest service quality in accordance with ISO 9001 and TL9000