Product service – around the Clock, around the Products
KEYMILE has a long-standing tradition of working with its customers to develop an extensive range of services for its innovative product portfolio.
From planning complex projects, to installing and operating networks, to training your staff. KEYMILE is there to support you - every step of the way.
Our service range includes:
A one-stop solution of services focusing on your project. We can assist you in any projects by offering:
- Project planning and management
- Installation and commissioning
- Help in activating networks
- Support in operating and extending networks
After your project is finished, you can also benefit from the following services:
- Technical support 24/7
- Emergency service
- Customer information service
- Online extranet access
To ensure high quality, KEYMILE runs its own accredited EMC lab that specialises in telecommunications equipment. Our EMC technicians also offer measurements and inspection reports in line with EN ISO/IEC 17025 for third parties.
KEYMILE can offer you and your staff in-depth training courses for the entire product range. Three training centres in Switzerland, Germany and Great Britain are equipped with test and demonstration networks.
Our trainers and a modern infrastructure guarantee participants get the most out of their courses.
CSR - Customer Service Request: your direct line to our support.
RMA is the abbreviation for "Return Material Authorisation" and describes a unique ID, which allows you to initiate the repair of equipment.
